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MikoPlace U.S. Opens on JUN 23 (Limited service)
Before HK Post resumes Commercial imail (by flight), alternative shipping carrier will be adopted.
Exclusively for Existing Customers. Please first log in to your store account before you make a purchase.
Shipping cost is higher than the usual shipping method and therefore shipping fee will be charged at 12% of the total order amount to cover the extra shipping cost in this special time.
-Order will be shipped by our contracted shipping agent, transited by DHL Cargo flight, and then delivered by USPS.
-Estimated delivery time will take 1-2 weeks and the exact delivery time depends on flight service availability, custom clearance and USPS processing.
-Once order is shipped, order is non-cancellable. No compensation for delay in this special time until further notice. Compensation for loss of package will be complied with the shipping carrier’s term.
-The rate of surcharge to cover extra shipping cost will be adjusted anytime based on shipping carrier’s fee adjustment. Further notice will be updated on social media.
-Due to shipment carrier’s restrictions on item allowance and parcel volume & weight ratio, order is subject to cancellation and refund if order does not comply with shipping carrier’s guideline.
We thank you so much for your kind understanding on difficulty for the logistic condition in this special time. This is the most possible way to continue delivering your hometown and Asia premium products to you during the COVID19 Pandemic. Although recently E-Commerce shipping rate has been decreased to a relatively reasonable price so that we can restart our service, the shipping cost is still much higher than the usual. We are covering part of the extra shipping cost and you only pay extra 12% of total order amount. It is a painful decision to charge for the shipping fee in this special time.
We wish you all stay well and we aim to resume normal service ASAP.
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